How do I return a product?

Returns & Exchanges

1. Unused and unopened products can be returned within 14 days of purchase for a full refund.
   
2. If your item is damaged or faulty, we will offer a replacement or refund—just get in touch with our team.
3. Unfortunately, due to hygiene reasons, used personal care products cannot be returned unless they’re faulty

How to start a return

Email Kankan at hello@kankan.london with your order number and reason for return. They’ll guide you through the process.